SUPPORT

Manage Client’s Issues and Resolve Tracking

CRM

Manage Staff, Clients, Projects under single umbrella

PMTS

Manage Assignment of Staff Timesheet to Projects.

HRMS

Manage Staff Leave & Holiday Planner.

EXPENSE & BILLING

Manage Staff Expenses & Client Invoices

REPORTS

Graphical Dashboard & Reports for Management

Solution Glimpse

Helping management manage & track staff activities around them

  • Manage Staff, Clients, Projects
  • Manage Assignment of Staff to Projects
  • Manage Staff Timesheet
  • Manage Staff Expenses & Client Invoices
  • Manage Staff Leave & Holiday Planner
  • Manage Staff & Client communication
  • Manage Client’s Issues and Resolve Tracking
  • Generate & Manage Sales Quotes for clients
  • Upload, Manage and Search all documents
  • Graphical Dashboard & Reports for Management

Technical Advantages

  • Single point of control – All modules of DART can be efficiently managed in one single internet/intranet application
  • Various Assignment & Approval - You will be able to manage your staff & their activities better & in a efficient manner in no time
  • Seamless integration with Oracle/Sage/ERP ensures real time 2-way communication and sync between DART and other off the self products
  • Mobility – Mobile app for various approvals and reporting with capability of login for Admin, Staff & Approver/Project Manager& view only their relevant data only
  • Scope to add more functionalities to the system as per need making it scalable and covering your future needs
  • Ability to interface with any other third party software

Manage Staff Leave, Absenteeism & Holiday Planner

  • Online submission of planned/unplanned leave requests
  • Staff can view their leave requests’ approval status in real-time
  • Approvers/Project managers can accept/reject (with reason) leave requests
  • Staff is instantly notified about their leave request approval/rejection with reason via Email
  • Staff can plan out their leaves much better
  • Greater visibility to Staff for available leaves
  • Administration gets to track leave frequency for each staff/employee
  • No delay in responding to leave requests

Manage Staff Timesheet

  • Track & monitor hours spent on each Project by each Employee
  • Provides a window for management to analyze the hours of resource utilization on a project
  • Involves both employee & approver in the hours of utilization calculation process
  • Approver can quickly give his approval for multiple staff timesheet
  • Approver can reject a timesheet with valid reasons
  • Instant Staff/Project Manager notification about their timesheet Approval status via Email

Mobile Application (iDART)

  • Monitor your staff activities from anywhere
  • Track approval/rejected status of staff activities
  • Analyze your overall staff utilization
  • Better budgeting decisions on your projects
  • Analyze performance of staff in a better & interactive manner
  • Notify your Staff about their respective activity (Timesheet, Expenses, Leave) approvals

WHY YOUR BUSINESS NEEDS OUR DART APP?

  • Bring in transparency and adherence to an organization’s leave policy
  • Meeting project delivery deadlines
  • Increase Efficiency & Ease Administrative Burdens.
  • Forward View of Your Business with Bespoke Reports and Statistical Analytics
  • Unified Customer Engagement Processes
  • You can track all customer interactions.
  • Faster support to customer issues on board
  • All sorts of communication under one window
  • Enables you to manage your finances wisely on the expenses and client billing
  • Manage important documents at one place
Compatibility

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Support

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Solutions

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Management

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